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3001 Washington Avenue
Alton, IL 62002
It took a while to get the car in and checked, but that was not your fault. I appreciate you following through and guaranteeing all the parts. I know I can always count on you.
Thank you, Sheri, for your understanding and patience! We're glad you appreciate our commitment to quality service. If you ever have any more car care needs, don't hesitate to reach out to us at (303) 766-9227 or caitlynp@kncllc.onmicrosoft.com. We're here to help! -Caitlyn
Honest and reliable. Truly cares for their customers. Thank you!
Janette, thank you for taking the time to write such a wonderful review! Here at Smoky Hill Auto Service, our goal is to provide honest and reliable service. We are glad to hear that you felt cared for during your visit. If you have any further questions or need assistance, feel free to reach out to us at (303) 766-9227 or caitlynp@kncllc.onmicrosoft.com. Thanks again! -Caitlyn
The Best of the Best!!! Always professional, knowledgeable, fair pricing, friendly and honest!!! Thank you Phil and the rest of your team!!!
Vincent, we appreciate your kind words! Providing exceptional service is what we strive for at Smoky Hill Auto Service. Don't hesitate to reach out if there is anything else we can assist you with. We are here for you! -Caitlyn
Thank you so much for the 5-star review! We truly appreciate your support and for choosing Smoky Hill Auto Service. We look forward to taking care of you and your vehicle again in the future! — Caitlyn Pridemore-Sjaardema Co-Owner, Smoky Hill Auto Service
Had them double the price of their "diagnostic" to 400 dollars then tried to bill 14,000 dollars for replacing a bad turbo. After they realized they couldnt squeeze me the tone over the phone became very abrasive and rude making it seem as if i was just " leaving the car there" Avoid at all costs. if you need evidence of this scroll till you find a review where they are ACTIVELY freaking out on a customer here. Update: apparently they're phenomenal liars too. "The estimate for the turbo parts ALONE were going to push the repairs to about 14,000 dollars" direct quote from the person over the phone. The diagnostic that they insisted on running went from mid 200s to a little over 400 dollars. Despite me showing them that the dealership already ran diagnostics and I just needed the repair. They said the dealership was cheaper and that lead to me finding another mechanic that does better work for the ACTUAL price.
Thank you for sharing your feedback. We’re sorry you left with a negative impression of your experience, but we do want to clarify several details because portions of this review do not accurately reflect what occurred. When your vehicle arrived, you informed us that the Ford dealership had already identified a turbo leak. The condition of the vehicle was concerning—it was continuously smoking and had a significant amount of oil throughout the engine compartment and underneath the vehicle. Given its condition and the possibility of multiple underlying issues, our team explained that we needed to properly diagnose the vehicle before providing a repair estimate we could confidently stand behind. The diagnostic procedure discussed with you was $325.94, not $400. You ultimately declined our diagnostic and instead provided us with the repair recommendations you had received from Ford and asked us to price that work. Based on Ford’s recommendations, we estimated replacement of both turbochargers and both catalytic converters at approximately $9,700, compared with approximately $10,000 from the dealership. We did not provide you with a $14,000 repair estimate. During our conversations, we may have explained that the total repairs could potentially reach or exceed $14,000 if additional problems were discovered. That was a discussion about the possible extent of repairs—not a $14,000 quote. Without completing the diagnostic process, neither our team nor the dealership had determined the full extent of what the vehicle needed. That is precisely why we recommended diagnosing it before moving forward with major repairs. Your vehicle also remained on our property for approximately a week while we waited for authorization to proceed. When the diagnostic was ultimately declined, you were not charged for the diagnostic or for storing the vehicle during that time. We also take your statement that our team became “abrasive and rude” seriously. We reviewed the available camera footage surrounding the interaction and did not observe conduct that we believe supports that characterization. We understand that conversations involving potentially expensive vehicle repairs can be frustrating, but our team’s responsibility is to communicate what we find and recommend the appropriate diagnostic process—not to pressure a customer into repairs. At Smoky Hill Auto Service, we will not guess at a diagnosis or recommend thousands of dollars in repairs without doing the proper testing first. You were absolutely entitled to decline that process and take your vehicle elsewhere, just as we were responsible for being transparent about the vehicle’s condition and what would be required for us to accurately determine the repairs it needed. We stand behind the process we followed, the pricing that was presented, and our team’s handling of the situation. While we’re sorry we were unable to earn your business, we believe it is equally important that the facts surrounding the experience are represented accurately. Good luck finding a repair facility that better fits your needs and mindset. UPDATE to your edited review: Our records remain unchanged. The diagnostic discussed was $325.94, not $400. Based on the dealership's recommendations, we estimated approximately $9,700 to replace both turbochargers and both catalytic converters. We did not quote $14,000 for “turbo parts alone.” Any discussion of $14,000 referred to potential overall costs if additional problems were discovered. We also stand behind requiring our own diagnostic before accepting responsibility for a major repair. We respect your decision to go elsewhere; however, we do not accept being called “liars” because our documented records contradict statements made in this review. We have provided the facts, stand behind our team, and will not continue a public back-and-forth. We consider this matter closed. — Caitlyn Pridemore-Sjaardema Co-Owner, Smoky Hill Auto Service
Thank you for the 5-star review, Peter! We're happy to hear you had a great experience at Smoky Hill Auto Service. If you need any further assistance with your vehicle, don't hesitate to give us a call at (303) 766-9227 or email us at caitlynp@kncllc.onmicrosoft.com. We're always here to help! -Caitlyn
Fair, honest, transparent. This is why I continue to work with Smoky Hill Auto!
Dan, thank you for the fantastic review! We appreciate loyal customers like you. If there is anything we can do to enhance your experience, please don't hesitate to reach us at (303) 766-9227 or caitlynp@kncllc.onmicrosoft.com. -Caitlyn
I took my car in to Smokey Hill Auto Service to get an estimate for replacement of the A/C compressor. They were pretty busy but still made time to get me an estimate in a reasonable amount of time without a charge.
Rick, thank you for the ⭐⭐⭐⭐⭐ review! We're glad we could accommodate you and provide an estimate for your A/C compressor without any charge. If you have any further questions or need to schedule an appointment, please don't hesitate to reach out. We're here to help! -Caitlyn | Smoky Hill Auto Service | (303) 766-9227 | caitlynp@kncllc.onmicrosoft.com
The guys (and girls) at Smokey Hill Auto are great. They are very friendly, They explain everything about any repair you may need. They don't try to up-sale a person to anything that you don't really need. I have been going to them for several years and I have never had any reason to complain about any repairs. I will continue to use them and I told family and friends about their work ethic and honesty. My family and friends agree with me as they also use them.
Thank you for your kind words, Pete! We're thrilled to hear that you've had only positive experiences with us over the years. We pride ourselves on our friendly service and honest approach, and it's great to know that this is appreciated by both you and your loved ones. If there's anything else we can help with, please don't hesitate to reach out. We're always here for you at Smoky Hill Auto Service. -Caitlyn
Thank you for the five-star rating, Lloyd! Here at Smoky Hill Auto Service, we value our customers and appreciate your positive feedback. If you have any further questions or need assistance with your vehicle, please don't hesitate to reach out. We're happy to help! -Caitlyn
Service team was highly responsive, courteous and knowledgeable. Not only was the customer service exceptional, the staff delivered outstanding performance. The repair work was h done quickly and proficiently. And the price was reasonable. In fact it was amazing. This is definitely an auto repair shop well worth taking your vehicle to for repairs.
Dear Sandy, we are delighted to read your glowing review! We strive to provide exceptional service to our customers, and we are thrilled to hear that we hit the mark with you. Should you require further assistance or have any questions, please don't hesitate to reach out to us at (303) 766-9227 or caitlynp@kncllc.onmicrosoft.com. We look forward to serving you again in the future! -Caitlyn
Great overall experience. No pressure, honest communication about additional work, highly recommend!
Thank you for taking the time to leave us such a positive review, Heather! We are thrilled to hear that you had a great experience at our shop. Providing honest and transparent communication is something we pride ourselves on, and it's wonderful to know that you felt comfortable throughout the process. Recommendations from satisfied customers like you mean the world to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you again for choosing Smoky Hill Auto Service! -Caitlyn
Great Service! Very detailed for safety/ new to us car. Patiently answered all the questions she had as first time car owner. Showed us possible concerns but were very transparent as to if was needed repair or just something to be aware of. Never pushed for a repair but gave us option if saw need in the future.
Hi L! Thank you for your positive feedback. We are thrilled to hear that you had a great experience with us! It's important to us that our customers feel comfortable and informed when it comes to their cars. If you have any more questions or concerns in the future, don't hesitate to reach out! -Caitlyn
Thank you for your four-star rating, Bennie! We're thrilled to hear that you had a positive experience at Smoky Hill Auto Service. If there's anything else we can do to make your next visit even better, please don't hesitate to reach out. We're here to help! -Caitlyn
Madeleine, thank you for the 5-star review! We're glad you had a positive experience and found our pricing fair. We truly appreciate you choosing Smoky Hill Auto Service and look forward to helping you again! — Caitlyn Pridemore-Sjaardema Co-Owner, Smoky Hill Auto Service
Took our old vehicle in for repairs and diagnostic. The shop found a number of items that had deteriorated more than we knew. They didn’t make any repairs as the vehicle was effectively totaled. So happy they let us know before starting any of the work we requested … will be using them again !
Chris, thank you so much for the great review! We're glad our team was able to thoroughly evaluate the vehicle and give you the information you needed before investing in repairs that may not have made financial sense. Sometimes the best service we can provide is simply helping our customers make an informed decision. We truly appreciate your trust in Smoky Hill Auto Service and look forward to helping you with your vehicles in the future! — Caitlyn Pridemore-Sjaardema Co-Owner, Smoky Hill Auto Service
These guys are great! Polite and up front pricing. Quality work they stand behind. I'll keep coming here until that changes..
Paul, thank you for the great review and for continuing to trust our team! We're glad our upfront communication, fair pricing, and quality of work have earned your business. Standing behind the work we perform is extremely important to us. We truly appreciate your loyalty and look forward to keeping that trust for many years to come! — Caitlyn Pridemore-Sjaardema Co-Owner, Smoky Hill Auto Service
Excellent services friendly staff.
Joe, thank you for the 5-star review! We're so glad you had a great experience with our team. We truly appreciate you choosing Smoky Hill Auto Service and look forward to helping you again in the future! — Caitlyn Pridemore-Sjaardema Co-Owner, Smoky Hill Auto Service
The crew at Smoky Hill Auto was great! Even though they had an Internet issue the morning of my appointment they kept things moving and their communication was great. They took the time to explain what needed to be fixed in detail so I was confident with the repairs. They told me what needed done, they did it and completed the work in the time frame they committed to. There were no surprises and no additional cost. I will absolutely use them again, and recommend them in the future.
John, thank you so much for the thoughtful review! We truly appreciate your patience with the unexpected internet issues and are glad our team was still able to keep everything moving and communicate clearly throughout the process. Providing honest recommendations, clear expectations, and no surprises is exactly the experience we want our customers to have. Thank you for trusting Smoky Hill Auto Service and for recommending us to others. We look forward to taking care of you again! — Caitlyn Pridemore-Sjaardema Co-Owner, Smoky Hill Auto Service
Phil was extremely nice and took his time explaining everything. I definitely will be back!
Tenea, thank you so much for the great review! We're happy to hear Phil took the time to thoroughly explain everything and made your experience a positive one. We'll be sure to pass along your kind words to him! We truly appreciate you choosing Smoky Hill Auto Service and look forward to seeing you again! — Caitlyn Pridemore-Sjaardema Co-Owner, Smoky Hill Auto Service
We brought an older vehicle we have up to Smoky Hill Auto Service to be evaluated for repairs it needed. Our experience was excellent. Customer service was so friendly and efficient . We received a complete evaluation of all the repairs needed by the technicians.The evaluation was done so professionally listing system by system each problem . They emailed us the problems they found and the prices to repair each problem. We knew the vehicle being older needed many repairs and it exceeded the value of the car so we did not proceed. We were so impressed with the whole operation of Smoky Hill Auto Service we would go there again for any auto service needed. We found them friendly, efficient, honest and professional. I give them a 💯 quality operation.
Patti, thank you so much for taking the time to share such a thoughtful review! We're glad our team was able to give you a thorough and transparent evaluation so you had all the information needed to make the best decision for your vehicle. Even though moving forward with the repairs didn't make sense in this case, earning your trust means a great deal to us. Thank you for recognizing our team's honesty, professionalism, and customer service. We truly appreciate your recommendation and look forward to being here whenever you need us! — Caitlyn Pridemore-Sjaardema Co-Owner, Smoky Hill Auto Service
Our previous mechanic closed and we found Smoky Hill Auto Service very well-reviewed. So far, our experience is right in line with others’; the price estimate they gave was prompt and very accurate (the final bill came in about 5% under!) and they were done with the vehicle exactly when they promised. I haven’t had a chance to put the repairs to the test yet, but I will add an edit when I do later this week. If you’re looking for a reliable, honest, and solid repair shop, give this place a try for sure!
Hi John, we're thrilled to have you as a new customer! Thank you for choosing Smoky Hill Auto Service and sharing your positive experience. We aim to provide top-notch service at a fair price, and we're glad to hear that our estimate was accurate. If you have any questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future! -Caitlyn
Jack, thank you for sharing your feedback. We appreciate you choosing Smoky Hill Auto Service. If you have any specific concerns, please reach out to us at (303) 766-9227 or caitlynp@kncllc.onmicrosoft.com. We value your business and hope to provide a five-star experience next time. -Caitlyn
Good communication. Fast repairs. Job done well.
Thank you for choosing Smoky Hill Auto Service, John! We're thrilled to hear about your five-star experience. Providing excellent communication and fast, high-quality repairs is what we strive for. If you need anything in the future, please don't hesitate to reach out. -Caitlyn
Car repair estimate
Thank you for choosing Smoky Hill Auto Service, Thomas. If you have any questions about the car repair estimate, please don't hesitate to reach out. We're here to help! Call us at (303) 766-9227 or email us at caitlynp@kncllc.onmicrosoft.com. -Caitlyn
I've been taking our cars to Smoky Hill for routine maintenance ever since we moved to Aurora, and they've consistently earned my trust (~4 years). Their service is always timely, their pricing is transparent, and everyone I've interacted with has been friendly and professional. When my oldest car started having major issues, they could have kept recommending repairs and charging me for work. Instead, they told me the truth: the car had been driven into the ground, and continuing to pour money into it wasn't in my best interest. I don't know much about cars, so I relied on their expertise. Over the course of about a year, they were honest with me that the end was coming and encouraged me to start preparing. Because of that guidance, I had time to budget and make an informed decisions. When my car finally gave out, it wasn't a financial crisis, I even felt prepared. They chose to do what was right for me instead of what would make them the most money. If you're looking for an auto shop that's knowledgeable, honest, and genuinely looking out for your best interests, I can't recommend them enough.
Thank you, Iriana, for your glowing 5-star review and for being a loyal customer! It's truly rewarding to know that our dedication to providing excellent service has earned your trust over the years. At Smoky Hill Auto Service, transparency and customer satisfaction are our top priorities. We pride ourselves on delivering honest recommendations that prioritize your best interests, even if it means not pursuing unnecessary repairs. If you ever need anything or have any questions, please don't hesitate to reach out. We're here to help! -Caitlyn
Everyone was so great! The folks here are so thorough, professional, and kind. They have the best customer service and really invest in the health of your car. They really take good care of their customers. I highly recommend!
Kimberly, thank you so much for your wonderful review! It means a lot to hear that you felt well taken care of by our team. We believe every customer deserves thorough inspections, honest recommendations, and exceptional service, so we're thrilled that was your experience. Thank you for trusting us with your oil change and filter replacement, and for recommending Smoky Hill Auto Service to others. We look forward to seeing you again! — Caitlyn Pridemore-Sjaardema Co-Owner, Smoky Hill Auto Service
Smoky Hill Auto Service is my "go to" place for auto repairs. They work with you in any way they can to make it a positive experience. I am so happy I found them. I have experienced years of greasy auto mechanic bullies who talk down to me (I think it is because I am a woman so they think I must be dumb) and then they would return my vehicle with black oily footprints on the floor mats. The people at Smoky Hill Auto listen to your concerns and give great service. They are respectful, they are ASE certified which means they have met strict training requirements, and they are family owned. Because they are a local small business, I think they tend to care more about you and your satisfaction. I would definitely recommend to anyone looking for honest people who will give you great service. Oh -- and they are reasonably priced!
Hi Judi, we're thrilled to be your "go to" auto repair shop! At Smoky Hill Auto Service, we prioritize customer satisfaction and a positive experience. Our ASE-certified team is dedicated to providing respectful and honest service. As a small, family-owned business, we truly care about our customers. Reach us at (303) 766-9227 or caitlynp@kncllc.onmicrosoft.com with any questions or concerns. Thank you for recommending us and for your continued support. -Caitlyn
Thank you for the 5-star rating, Carol! We are thrilled to know that you had a great experience with us! If there's anything else we can help you with in the future, please feel free to reach out. -Caitlyn, Smoky Hill Auto Service
Great work and advise.
Thank you for the fantastic review, Harry! We're glad you had a great experience at Smoky Hill Auto Service. If you have any questions or need further advice, please don't hesitate to reach out to us at (303) 766-9227 or caitlynp@kncllc.onmicrosoft.com. We're here to help. -Caitlyn
I was told I needed a repair job that was going to cost over $4K from a different shop I had been going to for years. I called Smoky Hill Auto Service and asked if they'd give me a second opinion and they got me in the next day. From the minute I walked into their shop I felt like I had been going there forever. They had my car for 2 1/2 hours, called to say it wasn't what the other shop said and was going to cost $115 and they'd fix it that day!!! I will never take my car anywhere else. Thank you so much for all your help you are rockstars!!!
Hi Lisa! Thank you for trusting us with your car. We're glad we could provide a second opinion and save you money. Don't hesitate to reach out if you need anything! -Caitlyn, Smoky Hill Auto Service
Sorry, what my tile makes the same noise why did he not fix the tile with the noise? Tell me I know everybody you’re saying oh yeah they did good well clearly did it did good enough with my tile.
Thank you for taking the time to share your feedback. I'm sorry to hear you're still experiencing an issue with your vehicle. I wasn't able to locate a repair order under your name, so I'd really like the opportunity to look into this further. If you could give us a call or provide your vehicle information or the phone number the appointment was booked under, I'd be happy to review your visit with our team and see how we can help resolve your concerns. At Smoky Hill Auto Service, we stand behind our work and genuinely want every customer to leave feeling confident in the service they received. We appreciate the opportunity to make this right and hope to hear from you soon. — Caitlyn Pridemore-Sjaardema Co-Owner, Smoky Hill Auto Service
I cannot recommend Smoky Hill Auto Service enough! The owner, Phil, is transparent and genuinely kind—a complete breath of fresh air. His technicians did a thorough deep dive into my vehicle and provided detailed photo proof with circles around the problem areas, which I loved. The pricing was also very reasonable. Phil even identified a deeper body shop issue that needed attention and has been fantastic about walking me through it and helping me find a solution. Without his transparency and expert advice, I would be incredibly stressed out. Thank you so much to Phil and the team for going above and beyond to help me!
Nancy, thank you so much for your thoughtful review! We're honored you trusted Smoky Hill Auto Service with your vehicle. I'll be sure to share your kind words with Phil and the rest of our team—they truly care about providing honest recommendations, thorough inspections, and clear communication every step of the way. We're so glad the detailed Digital Vehicle Inspection and photos gave you confidence in the repair process, and that Phil was able to help you navigate the additional body shop concerns. Thank you again for your trust and support. It means the world to our locally owned, family-operated business, and we look forward to being here whenever you need us. — Caitlyn Pridemore-Sjaardema Co-Owner, Smoky Hill Auto Service
As always, good experience. They text you repair options and you can respond via phone or by speaking with your customer rep - all of whom are courteous and respectful.
Thank you for your continued trust in Smoky Hill Auto Service, David! We strive to provide a convenient and seamless experience for our valued customers. If you have any future car care needs, don't hesitate to reach out to us at (303) 766-9227 or caitlynp@kncllc.onmicrosoft.com. We look forward to serving you again soon! -Caitlyn
From making the appointment, getting the update call, reviewing the inspection report, and paying, the staff have been courteous, honest, and friendly. They helped me learn more about my car, and without judgement. I’m definitely coming back!
Thank you so much for your kind words, Sue! We're thrilled to hear about your positive experience with our team. We pride ourselves on providing exceptional customer service and ensuring that you feel comfortable and informed throughout the entire process. If you have any further questions or concerns, please don't hesitate to reach out to us. We can't wait to welcome you back to Smoky Hill Auto Service! -Caitlyn
Honest, reliable, fast, professional, exceptional!
Thank you for the incredible review, Mukhiddin! We're thrilled to hear that you had such a positive experience at Smoky Hill Auto Service. If there's anything else we can do to make your car maintenance even more exceptional, please don't hesitate to reach out. We're here to help! -Caitlyn
Great place . Highly professional fixed our lexus. Really fast turnaround and quality workmanship. Recommend
Thank you for recommending us, Nick! We're glad to hear that you appreciated our fast and high-quality service. If you need anything in the future, don't hesitate to reach out! -Caitlyn
Thank you for your five-star rating, Isabelle! We're thrilled that you had a great experience with us at Smoky Hill Auto Service. If you need any further assistance or have any questions, feel free to reach out to us at (303) 766-9227 or caitlynp@kncllc.onmicrosoft.com. We look forward to serving you again in the future! -Caitlyn
I have never been treated so nicely or as professionally by a repair shop than I was at this one. If you are looking for an honest auto mechanic shop, I can’t recommend this one highly enough. They spent much more time on my vehicle than I was charged for. They also have a great system for dropping your vehicle off and:or picking it up. They are there to serve their customer.
Thank you for the amazing review, Judi! Our team at Smoky Hill Auto Service is dedicated to providing exceptional service to all our customers. We're thrilled to hear that you had a positive experience with us. If you ever need any further assistance, please don't hesitate to reach out to us at (303) 766-9227 or caitlynp@kncllc.onmicrosoft.com. We're here to serve you! -Caitlyn
Thank you so much for the 5-star review, Jocelynn! We appreciate you taking the time to leave such positive feedback. If there's anything else we can do for you in the future, please don't hesitate to reach out to us at (303) 766-9227 or caitlynp@kncllc.onmicrosoft.com. Thanks again!
Always a great experience with the friendly staff- cars diagnosed and fixed properly the first time every time
Hi Kevin! Thank you for the 5-star review! We are so glad to hear that you had a great experience with our friendly staff. We pride ourselves on diagnosing and fixing cars properly the first time, every time. If you ever need anything, please don't hesitate to reach out at (303) 766-9227 or caitlynp@kncllc.onmicrosoft.com. Take care! -Caitlyn
First time here and now loyal customer. I called the front desk after being quoted by a chain I won’t name for unnecessary repairs, and called Smoky Hill Auto Service for a second opinion from a recommendation from ChatGPT. They told me to come in for a free quote at 11:00am. I was told I needed something completely different which was cheaper so right off the bat I knew this business had integrity. After about 15 mins I got my quote, handed over my keys and the repairs were done by 4:00pm. Didn’t have an appointment just called and got it taken care of same day. I also really appreciate the veteran discount. I’ll be returning for any future car maintenance.
Dear Josh, thanks for sharing such a detailed and kind review of your experience with us. We're thrilled to hear that we exceeded your expectations! Providing honest and efficient service is our priority, and we're glad it showed. If you ever need anything car-related in the future, please don't hesitate to reach out. We look forward to serving you again! -Caitlyn
Professional and honest.
Thank you for the kind words about our service, Evangeline! We take pride in being professional and honest with all our customers. If you have any further questions or need assistance, please feel free to reach out to us at (303) 766-9227 or email us at caitlynp@kncllc.onmicrosoft.com. We're here to help! -Caitlyn at Smoky Hill Auto Service
Fast and reliable service don't take down to get back to you about service nice and friendly workers just had a lovely experience
Thank you so much for your kind words! We're delighted to hear you had such a positive experience with our team. Providing fast, reliable service while keeping our customers informed throughout the repair process is something we work hard to deliver every day. I'm also happy to hear our staff made you feel welcome—that's exactly the experience we want every customer to have. We truly appreciate your support and look forward to taking care of your vehicle whenever you need us. Thank you for choosing our family-owned shop! — Caitlyn Pridemore-Sjaardema Co-Owner, Smoky Hill Auto Service
Easy to schedule a time to look at van. Good email with breakdown of costs. Easy to schedule a time to fix van. Used a coupon to save a little money too.
Thank you for taking the time to leave us a five-star review! Here at Smoky Hill Auto Service, customer satisfaction is our top priority. We are glad that the scheduling process was smooth and that you found our cost breakdown helpful. We take pride in providing transparent and efficient service. If you have any more questions or need further assistance, don't hesitate to reach out to us at (303) 766-9227 or email us at caitlynp@kncllc.onmicrosoft.com. We appreciate your business!
Awesome staff. Gave me detailed analysis/recommendations on my car. Free of charge. Thank you!
Thank you for the great review! I'm so glad you had a positive experience with our team. We believe in providing honest, detailed recommendations so you can make informed decisions about your vehicle. We truly appreciate your trust and look forward to seeing you again! — Caitlyn Pridemore-Sjaardema Co-Owner, Smoky Hill Auto Service
The staff was very helpful and professional. They definitely provided detailed information about my vehicle, along with projected needs as well as costs .
Hi Randal! We're happy to have provided you with excellent service. It's great to hear that our team at Smoky Hill Auto Service was helpful and professional, ensuring you had all the information you needed for your vehicle. If you have any questions or need further assistance, please don't hesitate to reach out at (303) 766-9227 or caitlynp@kncllc.onmicrosoft.com. We look forward to seeing you again. -Caitlyn
I was very pleased with the service I received at Smoky Hill Auto. The did a thorough job on my vehicle and offered some advice on an auto body repair that may fix another issue I have. They were honest with the price when it turned out it was less than quoted.
Thank you Toni Maes for your positive review! Here at Smoky Hill Auto Service, our priority is providing excellent service and honest recommendations. We are glad to hear that you were pleased with the thorough job on your vehicle and the advice given. If you have any further questions or need any additional assistance, please don't hesitate to reach out at (303) 766-9227 or caitlynp@kncllc.onmicrosoft.com. We look forward to serving you again in the future! -Caitlyn
Thank you for taking the time to leave us a 5-star rating, Miss T-D! If you have any questions or concerns in the future, feel free to reach out to us at (303) 766-9227 or caitlynp@kncllc.onmicrosoft.com. We look forward to serving you again. -Caitlyn
I don't really write reviews, but Smoky Hill Auto has been working on my and my wife's cars for a while now and things that have been done, have been done right. Gladly give them 5 stars. In todays world and economy, it is difficult to find the right talent as well as the integrity to surrender your car and trust to. Took some time, but i trust them. :)
Tom, thank you! We appreciate your trust in our expertise and the five-star rating. We understand the importance of finding a reliable auto service, and we're committed to delivering quality repairs and top-notch customer service. If there's anything else we can assist you with, don't hesitate to reach out. We're here to help!-Caitlyn
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123-456-7890
OUR ADDRESS
3001 Washington Avenue
Alton, IL 62002
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